Innovative Healthcare Financial Solutions
Senior Management
Brian J. Wasilewski
President & Chief Executive Officer
Joanne M. Courtney
Vice President of Customer Service and Patient Collections
Maureen DiEleuterio
Vice President, Human Resources, Training & Development
Kevin R. Haggerty
Vice President, Administration
Chief Financial Officer
Kathleen J. Maher
Vice President, Business Development
Mark Schanck
Vice President of Sales & Marketing
Victoria Ostrow
Vice President, Information Systems & Technology
Donna L. Allen-Woolfolk
Director, Active Receivables
John R. Heyliger
Director, Active Receivables
Daniel C. Johnson
Director, Accounting
Mark E. Thompson
Director, Active Receivables
Steve E. Wing
Director, Self-Pay
About HBCS
HBCS was established in 1985 to provide billing and collection services for healthcare organizations. Currently, HBCS services more than 60 healthcare clients throughout the U.S. From the beginning, it has been HBCS’ philosophy to provide the highest quality accounts receivable management services to our clients. This is accomplished by utilizing state-of-the-art technology, innovative techniques to cash recovery, and a highly-trained professional staff. Our skilled staff of more than 375 representatives focus exclusively on billing and follow-up and collection of accounts receivable in insurance, self-pay and bad debt.
HBCS understands the importance of our healthcare clients' reputations in their communities and believes that the patient experience doesn’t end after care is received, but continues through the billing and collection process. We focus on providing the most positive customer service experience, so that the goodwill established between our healthcare clients and their patients remains untarnished.
Our healthcare clients have experienced improved cash flow, reduced operating costs, and have lower bad-debt expense. Hospitals using HBCS’ full complement of services typically report the lowest outstanding receivable statistics in the country.
HBCS is based in New Castle, DE, with regional offices in Wakefield, MA and Salisbury, MD.
Mission Statement
HBCS provides accounts receivable management services to healthcare organizations. Our skilled and dedicated team delivers quality, value-added services utilizing advanced technology and specialized expertise. HBCS strives to consistently exceed customer expectations. We foster a positive work environment that encourages staff growth and development.
About HBCS:
Corporate Office
118 Lukens Drive
New Castle, DE 19720
(302) 552-8000
Massachusetts Office
701 Edgewater Drive
Wakefield, MA 01880
(781) 279-8465
Maryland Office
NorthGate Building 3
2424 Northgate Drive
Salisbury, MD 21801
(410) 219-5229